Terms of Service

Last updated January 09, 2024

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The terms of this agreement, Terms of Service (the “Terms”), govern the relationship between you (“you”, “user”) and Phantom Gamelabs Oy (“we, “us”, “Phantom Gamelabs”, “our”), a Finnish company (business ID 3282823-2) having its registered office at Fredrikinkatu 60,  Helsinki Finland. 

WHO MAY USE THE SERVICES

By concurring to this agreement, you represent that you are at least 13 years old. In case you don't have the legal capacity to enter this agreement, you represent that your legal guardian or anyone being legally responsible for your interests has agreed to terms of this agreement.

BY ACCESSING THE SERVICES (INSTALLING OUR GAMES OR CLICKING TO ACCEPT TO THE TERMS), YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT AND THE TERMS SET FORTH BELOW. IN CASE YOU DON'T AGREE TO THIS AGREEMENT, YOU MAY NOT USE THE SERVICES.

CONTACT INFORMATION & FEEDBACK

We welcome feedback, comments and suggestions for improvements to Phantom Gamelabs Oy Services. You can submit feedback by emailing us at info@phantomgamelabs.com. 

If you have any questions about these Terms or the Services, please contact Phantom Gamelabs Oy.

PURCHASES

You have the option to purchase in-Game currency (“Virtual Currency”) to use for acquisition of Virtual Goods (in-game items, energy, currencies, skins and similar). We discuss about “Virtual Goods” when referring to either Virtual Items or Currencies. We reserve the right to control, change, regulate or remove any Virtual Goods at any time at our sole discretion.  

Virtual Goods

While the general use of the Services is free of charge, certain digital features such as character skins and in-game items may only be obtained through the use of Virtual Currency. Regardless of how your Virtual Currency or Virtual Items are acquired, your Virtual Goods have no cash value and, unless otherwise required by law or permitted by these Terms, are not redeemable or refundable for any “real world” money or anything of monetary value. Virtual Goods are digital items only. 

Phantom Gamelabs grants to you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right and licence to use such Virtual Goods solely within the Game for your personal and non-commercial entertainment use and for no other purpose. Except for the limited rights described herein, you have no property interest or right or title in or to any such Virtual Goods, which remain the exclusive property of Phantom Gamelabs. Virtual Goods are made available to you at our sole discretion. The existence of a particular offer of Virtual Goods is not a commitment by Phantom Gamelabs to maintain or continue to make the Virtual Goods available in the future. The scope, variety and type of Virtual Goods that you may obtain can change or be discontinued at any time. Phantom Gamelabs has the absolute right to manage, regulate, control, modify or eliminate such Virtual Goods as it sees fit in its sole discretion, and won’t be liable to you or anyone for the exercise of such rights.

Payment

You agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you. Phantom Gamelabs may revise the pricing for the goods and services offered through the Service at any time. YOU ACKNOWLEDGE THAT PHANTOM GAMELABS IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.

Right of Withdrawal

If you are a consumer based in the European Union or a member country of the European Economic Area (“EEA”), you may have the right to withdraw from these TOS within 14 days from the day you agreed to them. You may also have the right to withdraw from the purchase of a licence to a Virtual Item or a Service within 14 days from purchase. You are not entitled to withdraw from a purchase if you have consented to the Virtual Item or Service being fully provided to you during the withdrawal period and acknowledged that you thereby forfeit your right of withdrawal.

To inform Phantom Gamelabs of your decision to withdraw, you must send an equivocal statement of your decision by email to info@phantomgamelabs.com.

DISCLAIMER OF WARRANTIES

THE SERVICE IS PROVIDED ON AN “AS IS” BASIS FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY. PHANTOM GAMELABS DOES NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICE AT THE TIMES OR LOCATIONS OF YOUR CHOOSING; THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE GAME OR THE SERVICE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, Phantom Gamelabs shall not be liable to you for any indirect, incidental, consequential, special, punitive or other similar damages, including but not limited to loss of revenues, lost profits, lost data or business interruption or other intangible losses. To the extent not prohibited by law, Phantom Gamelabs shall not be liable to you for more than the amount you have paid to Phantom Gamelabs in accordance with these terms of service in the six (6) months immediately preceding the date on which you first assert a claim. 

Nothing in these terms of Service shall affect, exclude or restrict the statutory rights of any consumer, including without limitation under the Finnish Consumer Protection Act (38/1978), or exclude or restrict any damages resulting from gross negligence of Phantom Gamelabs. 

You agree to indemnify, defend and hold Phantom Gamelabs (and our officers, directors, agents, and employees) harmless from any claim, demand, damages or other losses, including reasonable attorneys’ fees, asserted by any third-party resulting from or arising out of your use of the Service, or any breach by you of these Terms of Service, however the foregoing does not apply if the infringement of rights is not attributable to your intentional or negligent behaviour.

CONTENT OWNERSHIP, RESPONSIBILITY AND REMOVAL

Phantom Gamelabs does not claim any ownership rights in any User Content and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit your User Content.

You acknowledge that the Services and Content are protected by copyright, trademark, and other laws of Finland and other countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services or Content.

PLAY FAIR AND WITH RESPECT

To keep our community and the games fun and welcoming for everyone there are some things you’re not allowed to do. Don’t use language that is defamatory, obscene, pornographic, vulgar or offensive, promotes discrimination, bigotry, racism, hatred, harassment, bullying or harm against any individual or group, or is violent or threatening or promotes violence or actions that are threatening to any person or entity. Do not cheat in the Games or interfere with or modify our Services, including through bots, cheats, hacks, exploits, mods, local memory (RAM) monitoring, or any software that doesn’t come from Phantom Gamelabs and is capable of enabling cheating or otherwise interfering or modifying the Services or any of the Games.

In addition, you agree not to do any of the following:

  • Post, upload, publish, submit or transmit any Content that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; or (iv) promotes illegal or harmful activities or substances.

  • Disrupt other players' enjoyment of the Services through action or inaction (e.g., “trolling”);

  • Access, tamper with, or use non-public areas of the Services, Phantom Gamelabs' computer systems, or the technical delivery systems of Phantom Gamelabs' providers;

  • Attempt to probe, scan or test the vulnerability of any Phantom Gamelabs system or network or breach any security or authentication measures;

  • Attempt to access or search the Services or Content or download Content from the Services through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by Phantom Gamelabs or other generally available third-party web browsers;

  • Use any meta tags or other hidden text or metadata utilising a Phantom Gamelabs trademark, logo URL or product name without Phantom Gamelabs' express written consent;

  • Use the Services or Content, or any portion thereof, for any commercial purpose or for the benefit of any third party or in any manner not permitted by these Terms;

  • Collect or store any personally identifiable information from the Services from other users of the Services without their express permission;

  • Impersonate or misrepresent your affiliation with any person or entity;

  • Violate any applicable law or regulation

LINKS TO THIRD PARTY WEBSITES OR RESOURCES

The Services may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content, products or services on or available from those websites or resources or links displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from your use of any third-party websites or resources.

DISPUTE RESOLUTION

Governing Law

These Terms and any action related thereto will be governed by the laws of Finland without regard to its conflict of laws provisions.

CHANGES TO TERMS OR SERVICES

We may modify the Terms at any time, at our sole discretion. If we do so, we’ll let you know either by posting the modified Terms on the Site or through other communications. If you don’t agree to be bound by the modified Terms, then you may not use the Services anymore.